The Problem
Damaged cargo
During transit at a port in China, a customer discovered damage to his cargo.
Using the web-based configuration, the company received a message that the tracking device measured a 5.5G shock.
Solution
Satelite photos
The evaluation of the tracker also showed in which direction the cargo was dropped. The satellite photo also showed that the incident occurred on the port side of the ship during unloading.
Summary
Better control
These findings were enormously helpful for the customer, as the company is now able to analyze every single piece of cargo for possible damage during transport and logistics.